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Understanding Modern Wi-Fi: 2.4GHz, 5GHz & 6GHz Why Does My Wi-Fi Use Different Frequencies? Modern Wi-Fi networks operate on different "bands" or frequencies. Think of them as different roads that your devices can use to reach the internet. Some roads are lon...

When using the Access app you can Unlock/Open the Gate/Door at any time using the small padlock symbol to the bottom right of the door tab shown below: Alternativly if you hold your finger on the name of the Gate in question you can leave it unlocked for a sp...

With the Access App open, navigate to the Users tab as shown below. In the top-right corner of the page, you will see a small “+” icon inside a circle. Click this icon to open the Create menu. You will then be prompted to enter the following information: F...

From the Users Tab, select the user in question. By selecting the user, you will be presented with a summary of their profile. To manage the user, navigate to the settings page by clicking the cog icon in the top-right corner of the page. This will open the s...

From the Users Tab, select the user in question. By selecting the user, you will be presented with a summary of their profile. To manage the user, navigate to the settings page by clicking the cog icon in the top-right corner of the page. This will open the s...

To assign yourself a Touch Pass, navigate to Settings (located at the bottom-right of the screen). Then select Touch Pass. You will then see all of the available Touch Passes that can be activated. By clicking on one of the Touch Pass entries, you can assign...

In some circumstances you may want the gates to open and close automatically in the morning or evening, for example during events or scheduled access times. This can be achieved using the built-in Scheduler/Policies. If you go to the Devices tab at the bottom ...

What is STP (Spanning Tree Protocol)? Why Do Business Networks Need STP? Modern networks often contain multiple switches connected together. This provides resilience, allowing the network to continue operating if a cable or switch fails. However, connecting sw...

Understanding Network Topology How Does a Modern Network Work? Whether it's a home, office, farm, hotel or large estate, most networks follow the same basic structure. Think of your network like a water system: The internet is the water supply. The router is t...